REFUND POLICY

Welcome to fleckedvera.shop. To protect your consumer rights, please read this refund policy carefully before making a purchase. This policy applies to all ceramic bowls, ceramic plates, and other kitchenware purchased through fleckedvera.shop.

Due to factors such as changing market conditions, rising operating costs, and long-term operational pressures, fleckedvera.shop has decided to cease current business operations and has officially launched an inventory clearance plan. All items currently sold on the site are from existing stock; once sold out, they will not be restocked. Despite the clearance phase, we remain committed to carefully processing every order and providing after-sales service in accordance with this policy to ensure the protection of our customers’ rights.

Order Processing

All orders will be processed on the day they are placed, and shipment will be arranged as soon as possible.

Delivery Time

Once shipped, orders are expected to arrive at the delivery address within 2 days. Actual delivery times may vary slightly due to logistics or force majeure factors.

Return Policy

If you are not satisfied with the items you receive, you may request a return within 30 days of receipt. Items submitted for return must be in good condition and meet the requirements outlined in our return policy. Once your return request is approved, please follow the provided instructions to complete the return process.

Refund Processing

Upon receipt and verification of the returned items, we will promptly arrange a refund if the eligibility criteria are met. Refunds will be issued to your original payment account within 3 days of approval; the actual time it takes for funds to appear in your account may vary depending on the processing speed of the payment provider or bank.

Thank you for your continued support and trust in fleckedvera.shop. Even during this inventory clearance period, we remain dedicated to fulfilling orders, managing deliveries, and providing after-sales service to ensure a safe and seamless shopping experience for every customer.